Shipping policy

Shipping Timeframe
  • All orders will be processed and shipped within 1-2 business days from the date of purchase.
  • The regular delivery period is estimated at 14 days. However, please note that this timeframe may vary based on your location and external factors affecting shipping.

Extended Delivery Period
  • In the event of force majeure or circumstances beyond our control (such as natural disasters, strikes, or other irresistible elements), the delivery period may be extended up to 30 days.
  • We will notify you as soon as possible if your order is affected by such circumstances.

Shipping Locations
  • We currently ship to United Kingdom, Germany, Netherlands, France, Ukraine, United States, Belgium, Italy, Canada, Australia. If your location is not listed, please contact us for further assistance.

Shipping Costs
  • Shipping costs will be calculated at checkout based on your location and the weight of your order. We offer various shipping options to suit your needs.

Tracking Your Order
  • To track your order, please, use the link "Tracl Your Order" in the footer menu. If you need any other assistance for your shipment, please don't hesitate to contact us by contact@embroidery.team

Customer Support
  • If you have any questions or concerns regarding your order or our shipping policy, please feel free to contact our customer service team at contact@embroidery.team

By placing an order with us, you agree to the terms outlined in this Shipping Policy. Thank you for choosing us for your shopping needs!